Help Center

BackStock is the exclusive online shopping club that is changing the way we shop. Stop paying retail! BackStock gives its members shopping access to authentic name brands up to 90% off retail prices! 100% satisfaction guaranteed. Cancel your membership anytime.

BackStock members enjoy all shopping access. New products are launched every day. Limits are based on availability. Place items in your cart and check out quickly so your items are not purchased by another member! FlashStock products are the top of the line items that are launched throughout the week. 

ALL our members will receive a FlashStock Alert when a FlashStock item is live on the site. ELITE members will receive a 30 minute email alert when FlashStock items will be available for purchase- so you have the FIRST-CLASS shopping experience! Our ELITE members have EXCLUSIVE access to FreeStock- products priced as free!

DealStock are the best deals you will find on BackStock! If you love looking for a great discount, you will find THE BEST Deals some as discounted as 98% Off retail price! EliteStock is filled with high-end brands with the best deals possible catered for our Elite members! AllStock is every single product available at BackStock! It includes a variety of categories that are available for all types of customers! From kitchen items, shoes, clothes, toys and more, we have great deals for you!

BackStock has built relationships with vetted suppliers of authentic designer and name brand products. Your purchase comes in its original unopened packaging. Your satisfaction is 100% guaranteed.

Your order will be processed within 24-48 hours. You should receive a shipping confirmation within 3-5 days of your purchase.

Shipping is based on weight and distance traveled for the products you order.

Please allow 7-10 business days to receive packages.

We do accept returns, although the cost of shipping the product back to us would not be compensated for if the item is in good condition. 

We do ask that you email us a photo of the damage item and we would be happy to refund depending on product damage. Please email us at service@backstock.com

You have full control of canceling your membership inside of your user account. Sign in and click "Manage Memberships in the top left hand corner. Go to the column Actions and click Cancel. You have full control of your membership. 

You can contact customer service at 602-926-0995 from 8am to 5pm MST. We are here to help!

The most common reason you may not be receiving our emails is that you might have opted-out of receiving marketing emails.

 If you would like to receive marketing emails, just click the link below. Make sure to enter the same email address you have under your membership account. 

 After this quick and easy process, you should be able to receive marketing alerts from BackStock within the next 24 hours.