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At Backstock, we are here to support your membership experience and your satisfaction is our top priority. Contact Us with any questions, concerns or comments and our customer service team will get back to you promptly.

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About Us

Backstock is a truly unique membership company that is driven by our community of members. Find out how BackStock started and how to sign up for your membership.

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Frequently Asked Questions

Some well known questions our members ask and some they might not.

  1. BackStock is the exclusive online shopping club that is changing the way we shop. Stop paying retail! BackStock gives its members shopping access to authentic name brands up to 90% off retail prices! 100% satisfaction guaranteed. Cancel your membership anytime
  2. BackStock members enjoy all shopping access. New products are launched every day. Limit one item per sku, per membership. Place items in your cart and check out quickly so your items are not purchased by another member!

    FlashStock products are the top of the line items that are launched throughout the week. ALL our members will receive a FlashStock Alert when a FlashStock item is live on the site. ELITE members will receive a 30 minute email alert when FlashStock items will be available for purchase- so you have the FIRST-CLASS shopping experience!

    Our ELITE members have EXCLUSIVE access to FreeStock- products priced as free!
  3. BackStock has built relationships with vetted suppliers of authentic designer and name brand products. Your purchase comes in its original unopened packaging. Your satisfaction is 100% guaranteed.
  4. Your order will be processed within 24-48 hours. You should receive a shipping confirmation within 3-5 days of your purchase.

Find out more by watching the video below: